March 9th, 2020

The first confirmed cases of COIVD-19 (or Coronavirus) in Maryland were diagnosed last week. We want to assure you that Advanced Nursing + Home Support is taking all necessary precautions to protect your safety and that of our staff and care providers.

Your health is our paramount concern and we want to do all we can to keep you and your Care Provider  healthy, free of the virus and to practice all of the good safety precautions recommended by the US Centers of Disease Control (CDC) and our local health departments.

To this end, please know that prior to coming to your home your Care Providers MUST:

  1. If any Flu Like Symptoms are present, they are to inform us immediately, stay at home and we will make every effort to send a temporary Care Provider. We are requesting that every care provider take their temperature each morning and report to us if it exceeds 100 degrees Fahrenheit.
  2. Wash their hands with soap and water for at least 20 seconds, especially after blowing nose, coughing, or sneezing: using the bathroom: and before eating or preparing food.
  3. Understanding this is allergy and cold season, we are instructing our Care Providers to cover their mouth with a tissue or elbow when they sneeze or cough and to immediately wash their hands.
  4. All of our Care Providers must strictly follow our policy and procedures on infection control. These measures include hygiene protocol, early symptom diagnosis and preventative care.
  5. In light of the international transmission of this virus, we are insisting that all of our Care Providers, who have traveled overseas, or may have come in contact with someone who has, report these occurrences to us. We WILL NOT place a Care Provider in your home who has informed us they have been exposed to the Coronavirus.  A clean bill of health from a physician and after at least two weeks, without symptoms from the exposure event are required before we will reassign the care provider to any case.

For the safety of the Care Provider and to better protect you, we ask you to inform us if you have been potentially exposed to the virus. This would include:

  1. Inform us if you or any family member or friend, who has been in physical contact with you, have traveled overseas in the last 3 months, or potentially been exposed domestically.
  2. Inform us if you or anyone in your household has experienced flu-like symptoms in the past 14 days. In particular, symptoms such as – fever, cough, trouble breathing, and headache can all been signs of the virus.
  3. Keep your case coordinator appraised of your emergency back- up care plan.



  • Wash hands frequently with soap and water for 20+ seconds. Use alcohol-based hand sanitizer frequently throughout the day
  • Do not touch your eyes, nose, or mouth with unwashed hands.
  • Do your best to avoid people who are sick.
  • Avoid crowded places.
  • Limit Travel


  • Fever
  • Cough
  • Trouble Breathing
  • Headache


The CDC and the World Health Organization advise people to wear a mask only if they are:

Displaying symptoms of coronavirus, or

Taking care of a person with suspected coronavirus infection.

The general public is not advised to use face masks for protection against coronavirus.

Contact a doctor right away if you have these symptoms. Report your symptoms, any recent travels, and any possible exposure before any appointment.

From all of the Management, Staff and Care Providers at Advanced Nursing + Home Support, we are determined to keep you and all of your Care Providers healthy and safe from this Virus. If you have any questions or concerns about the care being provided, please do not hesitate to contact your Case Coordinator or myself. Your safety and well being are our top priority.

Gracie Roy, RN,
Director of Nursing.


How to Protect Yourself
If You Think You are Sick
Older Adults and Medical Conditions
Prepare Your Family

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